TRAINING
Lean / Six Sigma Training
The specific type of Lean / Six Sigma training that is right for each organization depends on a multiple factors, such as:
 
  • Are there specific issues of waste, defects, failure to meet customer or business requirements?
  • What data currently exists to quantify the problems/opportunities?
  • What data currently exists to quantify operational performance in regard to customer satisfaction, costs, and profitability?
  • What are the specific expected outcomes of the training? What will people be expected to do differently?
  • What is the current level of leadership involvement/support for the effort? Is there a Governance Structure in place?
  • What is the breadth of the effort (i.e., which key processes and functions are in scope to receive the training?)
  • Is there a desire to formalize accreditation of "Belts"? (Six Sigma has different levels of experts referred to as "belts")
  • What type of recognition will successful training participants receive?
 
Based on the answers to these questions along with specific business objectives, the appropriate Lean/Six Sigma approach can be identified for a specific organization. 'One size fits all' is not a good strategy and may likely result is wasted time and effort.

For any session other than one focused on basic 'Awareness', we encourage clients to bring real projects into training sessions so that application of tools and techniques can also move valuable work ahead during the session. This design results not only in the transfer of skills through training, but project launch through application. Participants gain hands-on experience using principles of Lean, DMAIC* and DMADV/DFSS* while learning the basic statistical tools associated with process measurement, analysis, improvement, and design.

*DMAIC, DMADV & DFSS are structured problem solving methods utilized in Six Sigma.